Help Center

Help Center

Shipping destinations:

  • We ship worldwide and offer frees shipping to United States and Canada

Shipping times:

  • Our current shipping time is 7-15 Business days excluding processing time of 2-3 days. (Our estimated time doesn't include customs delays)

Shipping cost:

  • Free shipping to United States and Canada
  • Shipping to other countries to be calculated at checkout. 

You can select your preferred payment method at checkout.

  • We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
  • Timing: we have a 14-days Return & Exchange Policy, since the day item was received.
  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
  • For returns, please email support@hydroshowerjet.com with the subject 'Returns' and include your order number, name and the reason for the return.
  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
  • Please note that customers are responsible for shipping costs of returned items.
  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Our showerheads are efficiently designed to maximize hydrodynamics and uses at least 30% less water than regular shower heads. 
Yes! We only use the highest quality for our products to assure longest life expectancy of all our products. We use strong ABS material on all of our product for longer lasting usage.

Definitely! Our shower head increases water pressure with its proven hydrodynamic tubes that is proven to increase water pressure for up to 125%. The smart propeller design also helps with added out flow of air. 

We guarantee that our shower head will have a better pressure than your regular ones. 

No, our shower head is very simple to install. All you need is to unscrew your old shower head and screw our shower head. 
unfortunately hose is not included, but we're working in the future to have it included with an extra cost. 

Yes! We're always looking for brand ambassadors and would love to work with you in the future! If you're interested or know anyone that might be just send us an email at support@hydroshowerjet.com with subject 'Ambassador'